Privacy Policy

ElderBridgeway values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We may collect and process the following information:
Personal Identification Information: This may include your name, email address, phone number, and any other information you provide by filling out forms on our website or by corresponding with us by phone, email, or otherwise.
Technical Data: Includes IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Usage Data: Information about how you use our website, products, and services.
Marketing and Communications Data: Includes your preferences in receiving marketing from us and your communication preferences.

We may also collect information via cookies, web beacons, and other tracking technologies to understand your interactions with our website, advertisements, and emails. This includes data collected through Google Ads and Bing Ads to improve our advertising efforts and personalize user experiences.

2. How We Use Your Information

Your information is used for the following purposes:
To Provide and Improve Our Services: We use your information to deliver, personalize, and improve our website and services.
To Communicate with You: We may use your contact information to send updates, newsletters, and promotional materials. You can unsubscribe from these communications at any time.
For Analytics and Personalization: Data collected from Google Ads, Bing Ads, and other tracking technologies helps us analyze website usage and improve user experience.
To Maintain Security: We use data to protect our website, detect fraudulent activity, and prevent potential security issues.
To Comply with Legal Obligations: We may process your data if it is necessary to comply with legal obligations, including responding to requests from public and government authorities.

3. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties without your consent, except in the following cases:
Service Providers: We may share your data with trusted third-party service providers who assist us in operating our website and conducting our business. All service providers are bound by strict confidentiality agreements.
Advertising Partners: Data collected via Google Ads and Bing Ads may be shared with advertising partners to provide personalized advertisements based on your browsing activities.
Legal Compliance: We may disclose your information if required by law, regulation, or legal process to protect the rights, property, or safety of ElderBridgeway, our users, or others.

4. Security of Your Information

We implement a variety of security measures to maintain the safety of your personal information. This includes secure servers, encryption, and access control measures to protect against unauthorized access, disclosure, alteration, or destruction of your personal data. However, please note that no electronic transmission of information can be entirely secure, and we cannot guarantee absolute data security.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience. Cookies allow us to recognize your browser and remember certain information. We use:
Strictly Necessary Cookies: Essential for the operation of our website.
Analytical/Performance Cookies: Help us analyze and improve website performance.
Targeting Cookies: Used by Google Ads and Bing Ads to deliver relevant advertisements.
You can choose to disable cookies through your browser settings. However, please be aware that disabling cookies may affect the functionality of our website.

6. Google Ads and Bing Ads Data Collection

We use Google Ads and Bing Ads to serve targeted advertisements based on user behavior and preferences. These platforms collect data such as cookie identifiers, device identifiers, and IP addresses to create personalized ads. For more information on Google’s data practices, please review Google’s Privacy Policy. For information on Bing Ads, please visit the Microsoft Privacy Statement.

7. Your Rights and Choices

As a user, you have the following rights regarding your personal information:
Access and Correction: You may request access to the personal information we hold about you and request corrections if any information is inaccurate.
Data Deletion: You have the right to request that we delete your personal data under certain circumstances.
Marketing Preferences: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in each email or by contacting us.
To exercise any of these rights, please contact us at support@ElderBridgewaya.com or call +65 (855) 490-04.

8. Third-Party Links

Our website may contain links to other websites. Please note that we are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies.

9. Children’s Privacy

ElderBridgeway’s website and services are intended for individuals over the age of 18. We do not knowingly collect personal information from children under 13. If we become aware that a child has provided us with personal data, we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update our Privacy Policy periodically to reflect changes in our practices or regulatory requirements. We will notify you of any significant changes by posting the new Privacy Policy on this page. Your continued use of our website following any updates constitutes acceptance of the revised policy.

11. Contact Us

If you have questions or concerns regarding this Privacy Policy, please contact us:
Email: support@ElderBridgewaya.com
Phone: +65 (855) 490-04
Address: 30 Jln Membina, Singapore 169484

We are committed to addressing any issues or concerns regarding your privacy and data security.